2016 Hana Financial Group Sustainability Report

2016 Hana Financial Group Sustainability Report

Media analysis and benchmarking
Materiality assessment
DJSI assessment preparation
Sustainability report publishing in KOR/ENG
Stakeholders conference on sustainable management
Video making on Hana Financial Group’s sustainable issues

Services

Analysis of sustainability management environment (Media analysis, benchmarking)
Materiality assessment
DJSI assessment preparation
Internal stakeholders conference on sustainable management
Integrated reports publishing in KOR/ENG

Highlights

Establishing sustainability strategy

Based on the mega-trends of financial industry, business model, and group’s strategy, Hana Financial Group’s three sustainability management strategies were established: ‘future finance leader, trusted company, win-win finance’.

Sustainability awareness survey

An awareness survey on group’s sustainability management were conducted for stakeholders and various opinions were gathered on relevant issues of Hana Financial Group.

KPIs for sustainable business management

Established KPIs for the three major sustainability strategies and reported relevant achievements from 2014 to 2016. Through the process, the sincerity of Hana Financial Group’s will for sustainability management was conveyed to stakeholders.

Stakeholders’ interviews

Vivid and lively contents were reported by interviews with stakeholders related to six material issues including North Korean defector, employees, and customers and so on.

Internal Stakeholders Conference

Held an internal stakeholders’ meeting with sustainability experts from various sectors such as Governance, Ethical Management, Environmental Management, Customer Satisfaction, and Social Contribution in order to share opinions about Hana Financial Group’s sustainable business. University students were also invited to the meeting as community members.

Video making on Hana Financial Group’s sustainable issues

Video was created for general customers to easily understand Hana Financial Group’s sustainable business management and its related activities. Video includes highlight activities of the year 2016 focused on the three major strategies and six material issues of Hana Financial Group.